Gadets360 Reports: As Pandemic Pushes Digital Payments, Online Frauds Become More Common in India

Many people in India, particularly the elderly, have been victimised of digital payment frauds while they are staying at their homes due to the coronavirus pandemic.

By Jagmeet Singh, Tech Journalist Gadets360, an NDTV Venture

Sarita received some SMS messages on her phone that ended up resulting in her a loss of nearly Rs. 4,00,000. The text messages warned her that the KYC verification of her Paytm account was about to expire, and the 66-year-old, retired gynaecologist dialled the number in the message. Then, she spoke to what she thought was a customer care executive of the company, who asked Sarita to send a request from her phone to begin the KYC process. Since she couldn't find the option in the app, the customer care executive very helpfully sent her a link to download QuickSupport — a remote support app similar to TeamViewer or AnyDesk.

These are legitimate apps that require your consent to run, and are typically used for remote IT support, and need you to share a code with the other person for them to be able to log into your phone. Read more here